Privacy Policy

Last updated: July 12, 2025

Introduction

CoCarer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our co-parenting coordination platform.

Information we collect

Personal Information

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Profile information and preferences
  • Family structure and relationship information

Content and Communications

  • Messages, documents, and photos you share
  • Calendar events and scheduling information
  • Comments and interactions within the platform

Usage Information

  • Device information and IP addresses
  • Browser type and operating system
  • Pages visited and time spent on the platform
  • Feature usage and interaction patterns

How we use your information

  • Provide and maintain our co-parenting coordination services
  • Facilitate communication between co-parents and caregivers
  • Send important notifications and updates
  • Improve our platform based on usage analytics
  • Ensure platform security and prevent misuse
  • Comply with legal obligations

Data sharing and disclosure

We do not sell your personal information. We may share information in the following circumstances:

  • With other users you've granted access to (co-parents, caregivers)
  • With service providers who help us operate the platform
  • When required by law or legal process
  • To protect rights, property, or safety
  • In connection with business transfers

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Your rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Withdrawal of consent

Cookies and analytics

We use cookies and similar technologies to improve your experience. We also use Google Analytics and Microsoft Clarity to understand how our platform is used. For more information, please see our Cookie Policy.

Children's privacy

Our platform is designed for adults coordinating care for children. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

International transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@cocarer.com

Data Protection Officer: dpo@cocarer.com